At checkout, you will be prompted to choose a shipping method for your product(s). Your total shipping charges will automatically compute during checkout prior to the completion of your order. Our rates are based on JNE official websites.
ORDER PROCESSING TIME
Orders are processed on weekdays only. If payment confirmation made before 12 pm, order will be processed on the same day. If payment confirmation made after 12 pm, order will be processed on the next working day. There is no shipping on Sunday and public holiday. Customers will received the email once the orders has been sent.
We ship nationwide to all cities in Indonesia using JNE (www.jne.co.id) for Regular Service and Express Service.
Note: International shipping is not available for the time being.
· Delivery to Jakarta will take about 2-5 days for regular service and 1-2 days for express service.
· Delivery to outside Jakarta will take about 2-7 days depending on the destination cities and 1-2 days for express service. Please note not all of the cities have express shipping service.
· Delay might occur during public holiday
SHIPPING RULES & RESTRICTIONS
· We don’t guarantee that all goods will be received in time even if customers use the express shipping. Since we use third party courier service, some problems might occur such as incomplete address, traffic shipment, etc. To deal with the delay problem, customer can contact their customer service.
· Customer’s order only will be processed once we received full amount transfer (including shipping fees). Please note that we are unable to process the order if problem occurred regarding the payment.
· Please note that we wont take responsibility for the following cases:
1. The risk of loss the packages after the packages has been picked up by courier service.
2. Courier can’t deliver the packages due to incomplete address, misspelled address or no recipient at the address.
However, If there is any problem regarding to these issue, we will be glad to help you.
· Free shipping will be given if there are any mistaken on orders.
· No orders can be canceled after shipped.
PUBLIC HOLIDAYS AND DISTRIBUTION CENTER CLOSURES
· Please note our distribution center(s) are closed on public holidays in Indonesia.
· For orders placed on, or the day before one of these dates, processing time will be extended by 1 – 2 working days